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Frequently Asked Questions


Q:  "How long can the product be stored after opening?"

A:  It depends on the fruit, format and storage conditions, please details regarding a specific product.


Q:  "What pack sizes are available?"

A:   It depends on the fruit, format and individual customer requirements. Please click here for more information about our standard pack sizes.


Q:  "Are you Fairtrade accredited?"

A:  Yes, please click here for a summary of our accreditations.


Q:  "Do you hold stock in the UK?"

A: Yes, we hold approximately £2million worth of our most popular products in the UK, allowing us to provide a fast and efficient service.


Q: "What is the minimum order quantity?"

A:  We can supply one pack of the smallest available size. Please contact us for further details.


Q: "If I place an order today, how quickly will I receive my goods?"

A:  For orders placed before 2pm we can offer next-day delivery services on stock items.


Q: "How quickly can I set up an account?"

A:  You will need to complete an account application form and this can be processed with 24 hours. Click here to download an account appliaction form.


Q: "Can you blend and pack bespoke recipes?"

A: Bespoke blending is something Cobell has a lot of experience and success with its customers. We have a great deal of success in developing and producing blends for a wide range of customers and brands.


Q: "Do you offer NPD Support?"

A: Yes, we have an in-house New Product Development team and by
working closely with you we can develop and match recipes. Click here for more information.


Q: "Can I pay by Credit Card?"

A:  Yes