For our on-going series of ‘day-in-the-life-of’ profiles, we spent some time recently with our Business Development Manager, Laura Chater to find out what her role involves.
Laura is an account manager for some of our key clients within the ingredients division. She wins and maintains contracts within these areas and develops opportunities with new and existing customers.
Laura has recently stepped up to take on the Vimto account here at Cobell and with this has come some significant new responsibilities.
“On a daily basis, my job involves improving relationships with customers, developing business, winning new business with existing and new accounts, and a lot of travelling.
“I’m on the road nearly every day, meeting a variety of different customers and learning about their businesses and understanding their needs. Nothing beats a face-to-face meeting with a client. Even in this modern age where technology rules, communication in person is vital and good relationships are key.
“It’s an extremely varied role. It’s busy, competitive, challenging and hard work. I don’t like to be bored and, I know everyone says this, I enjoy a challenge, so it suits me perfectly. And to add to all this you have to be very organised, keeping a track of all that goes on and remembering lots of things.
“I studied Economics and Politics at Southampton University and I think it has given me a good grounding when it comes to understanding the business world and how things work.
“After university, I was employed by Nestle UK on a graduate scheme. It was very corporate there but I learnt a lot. I then moved on to Western Commodities Ltd and worked as an account manager, a similar role to the one I have here but within the dried fruit industry at a much smaller company.”
When Laura isn’t helping our customers with their flavour and ingredient requirements she enjoys going to the gym and spending time out and about.
“I love walking my crazy Boxer dog, Jenson, he’s bonkers! I also enjoy eating out, I particularly like spicy food, and drag racing, as my partner owns a car business.”